Privacy Policy
How we collect, use, and protect your data.
1. Information We Collect
To provide our service, we collect the following personal information:
- Account Data: Name, email address, and phone number.
- Transaction Data: Delivery address, order history, and payment verification screenshots.
- Usage Data: Browser type, device information, and interaction with our website.
2. How We Use Your Information
We use your data to:
- Process and deliver your food orders.
- Communicate with you regarding order status.
- Verify payments and prevent fraud.
- Improve our platform functionality and customer support.
3. Payment Information
Important: Jikoni Safari does NOT store your mobile money PINs or passwords. We only store payment confirmation messages/screenshots and transaction reference IDs necessary to verify your purchase.
5. Storage & Security
Your data is stored on secure servers protected by firewalls and encryption. We verify all data transmissions via Secure Socket Layer (SSL) technology. Access to personal data is restricted to authorized employees only.
7. User Rights
Under Tanzanian data protection principles, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data.
To exercise these rights, please contact us at info@jikonisafari.co.tz.
8. Data Retention
We retain order history for accounting purposes. Payment screenshots are retained for up to 30 days for verification disputes. Deleted accounts are permanently wiped from our active databases after 90 days.
9. Changes to Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or a notice on our website.