Comprehensive Privacy Policy
Jikoni Safari is committed to protecting your personal data, whether you are ordering a quick local meal, embarking on a cultural expedition, or operating as a B2B partner. This policy outlines our stringent data protection standards as our platform grows.
1. Data Collection & Usage
We collect personal identification (Name, Phone, Email), logistical data (Delivery addresses, GPS tracking for Riders), and health data (Dietary Matrix for allergies). We use this data exclusively to orchestrate safe culinary experiences, route deliveries efficiently, and process transactions securely.
2. Location & GPS Tracking
Logistics Riders are tracked in real time while on active delivery shifts to ensure food safety and customer visibility. For Safari Experiences, meeting coordinates are temporarily revealed to clients 24 hours prior to the event, and wiped from active memory post event to protect rural community locations.
3. Payment & Financial Data
We do not store mobile money PINs or banking passwords. We process and temporarily store transaction screenshots and reference IDs to verify Halopesa and manual payments. Your Jikoni Wallet balances are encrypted on secure ledger databases.
4. B2B Proprietary Information
Safari Partners submit official business licenses and Service Level Agreements (SLAs). These are kept in an isolated, encrypted storage bucket and never shared with consumers or competing operators.
5. Third Party Sharing & Law Enforcement
We do not sell user data. Information is only shared with our verified Custodians (to prepare your food) and Riders (to deliver it). We may surrender data to Tanzanian legal authorities only upon receipt of a valid court subpoena.
6. Data Retention & Deletion
Users hold the right to be forgotten. Upon request, non financial personal profiles are wiped within 90 days. Transaction histories are retained for tax and auditing compliance as required by local authorities.