Comprehensive Terms of Service
By accessing Jikoni Safari, whether as a consumer, B2B entity, or logistics staff, you are bound by these extensive platform rules designed to ensure safety, fairness, and cultural respect.
1. Platform Integrity & Acceptance
Jikoni Safari acts as a facilitator between tourists, delivery clients, local culinary custodians, and independent riders. Use of automated scraping bots or attempting to bypass our booking engine to contact rural custodians directly constitutes a severe breach of these terms.
2. Bookings, Cancellations & The 24 Hour Lock
To protect our rural supply chain, all Safari Experience bookings enter a strict 24 hour lock before execution. Cancellations within this window forfeit 100% of the booking value. Instant food delivery orders cannot be cancelled once accepted by a kitchen.
3. Dietary Liability Waiver
Clients must provide accurate dietary matrices. While our Custodians adhere strictly to verified hygiene and isolation protocols, rural African kitchens operate in open environments. Jikoni Safari and its Custodians are absolved of liability for severe allergic reactions. Participation is at your own assumed risk.
4. Rider & Custodian Code of Conduct
Verified kitchens must maintain hygiene standards; failure during a random audit results in immediate un-listing. Logistics riders must uphold safe transit times. Fraudulent marking of deliveries as "Completed" will result in account termination and wallet forfeiture.
5. Payments, Wallet & B2B Wholesale
B2B accounts found reselling our itineraries outside of agreed wholesale margins, or forging white label PDFs, face legal action. Wallet balances are non-transferable to other user accounts and can only be withdrawn to the registered mobile money number.